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Octabiz resources

Guides, product pages and tools in one place, so you can find an answer without waiting on anyone.

Common questions

Where do I start if I am new to Octabiz?

Open the getting started guide. It walks you through adding products, connecting your till, importing customers and taking your first sale. Most businesses finish in a day.

How do I get help from a person?

Call, email or WhatsApp us from the contact page. A real person answers during business hours, and there are no ticket numbers.

Can I connect Octabiz to the tools I already use?

Yes. The integrations page lists the ready-made connections, such as QuickBooks Online, Square and WooCommerce. Developers can also use the public API and webhooks.

How do I know if Octabiz is down?

The status page shows live health for the till, websites, text messages and email. Check it first if something looks slow.

Still need help?

Can't find what you're looking for? A real person on our team will answer.

Contact us