Octabiz vs Square
Square is strong at taking card payments in person, with a simple online store and free invoices. Octabiz adds delivery routes, business email, a team inbox and a shopper assistant in one plan.
Checked against Square's Online plans, Invoices, Messages and help center pages · Oct 2, 2026
Octabiz includes 15 of 15 features. Square includes 10 of 15.
Which one fits you?
Choose Octabiz if
- You run your own deliveries and want routes, a driver app and photo proof without an extra app
- You want business email at your own address and a shared team inbox in the same place as your orders
- Online shoppers should be able to pay cash, by bank transfer or at pickup
Square may suit you if
- Most of your sales happen at a counter and you want Square's own card readers and hardware
- You want to start selling with a free plan and add paid tools only as you grow
What comes in the box
| Feature | Octabiz | Square |
|---|---|---|
| Selling online | ||
| Online store and checkout | Included: OctaShop | Included: Square Online |
| Ready-made looks, no code needed | Included: Four looks to start from | Included: Ready-made site layouts |
| Discount codes | Included: Percent, money off or free delivery | Included: Coupons on all Online plans |
| Reminder email for carts left behind | Included: Goes out the next day | Included: On paid Square Online plans |
| Shop in several languages | Included: English, Español, Français, العربية | Basic: One site per language, or Weglot app |
| Payments & delivery | ||
| Card payments | Included: Through Stripe | Included: Square payments |
| Cash, bank transfer and pay at pickup | Included: Turn each one on or off | Basic: Cash in person; online is card-first |
| Delivery routes for your own drivers | Included: Driver app with photo and signature | Needs an app: Delivery apps like Shipday |
| Running the business | ||
| Invoices and estimates | Included: Linked to orders and payments | Included: Square Invoices with estimates |
| Customer records with every order and email | Included: One record per customer | Included: Square customer directory |
| Business email at your own address | Included: Octabiz Mail | Not included: Use a separate email provider |
| Shared inbox for the team | Included: See who is replying | Included: Square Messages |
| Assistant that answers shoppers | Included: Chat and voice | Paid extra: Square AI on paid Square plans |
| Help & upkeep | ||
| Hosting, security and updates | Included: Done for you | Included: Hosted by Square |
| Help from real people | Included: Chat and email | Included: Chat and email; phone on higher plans |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on Square, you'd add 3 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Delivery routes: Delivery apps like Shipday
- Business email: Use a separate email provider
- Shop assistant: Square AI on paid Square plans
With Octabiz: one login for the online store, invoices, customer records, business email, shared inbox, delivery routes, shop assistant and hosting.
Moving from Square? We do it for you.
- We copy everything. Products, customers and past orders come over from Square.
- You check it. Look through your new shop before anyone sees it.
- We switch your address. Your domain points to Octabiz. Nothing goes offline.
Questions about Octabiz and Square
Can I move from Square to Octabiz?
Yes. We copy your products, customers and past orders, then connect your web address and switch you over.
Can I keep my web address when I switch?
Yes. We connect the domain you already own, and your store stays online while we switch you over.
Do I still need separate apps for delivery and email?
No. Delivery routes with a driver app, business email and a shared inbox all come in one Octabiz plan.
Can my online customers pay at pickup?
Yes. Octabiz lets shoppers choose card, cash, bank transfer or pay at pickup at checkout.
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