Octabiz vs FreshBooks
FreshBooks makes invoicing, estimates, time tracking and getting paid simple for service businesses. Octabiz adds the online store, delivery, business email and shopper assistant in one place.
Checked against FreshBooks' pricing, e-commerce, app store and support pages · Oct 2, 2026
Octabiz includes 15 of 15 features. FreshBooks includes 4 of 15.
Which one fits you?
Choose Octabiz if
- You sell products online and want the store, orders and invoices together
- Your own drivers deliver and you need routes with photo and signature proof
- You want business email, a team inbox and a shopper assistant without extra services
FreshBooks may suit you if
- You mainly need bookkeeping and an accountant works in it with you
- You bill clients for time and projects and want proposals, retainers and time tracking
What comes in the box
| Feature | Octabiz | FreshBooks |
|---|---|---|
| Selling online | ||
| Online store and checkout | Included: OctaShop | Needs an app: Connects to a separate store |
| Ready-made looks, no code needed | Included: Four looks to start from | Needs an app: Comes from the connected store |
| Discount codes | Included: Percent, money off or free delivery | Needs an app: Comes from the connected store |
| Reminder email for carts left behind | Included: Goes out the next day | Needs an app: Comes from the connected store |
| Shop in several languages | Included: English, Español, Français, العربية | Needs an app: Comes from the connected store |
| Payments & delivery | ||
| Card payments | Included: Through Stripe | Included: Online card and wallet payments |
| Cash, bank transfer and pay at pickup | Included: Turn each one on or off | Basic: Bank transfers; records cash payments |
| Delivery routes for your own drivers | Included: Driver app with photo and signature | Not included: Use a separate delivery service |
| Running the business | ||
| Invoices and estimates | Included: Linked to orders and payments | Included: Invoices, estimates and proposals |
| Customer records with every order and email | Included: One record per customer | Basic: Client profiles and statements |
| Business email at your own address | Included: Octabiz Mail | Not included: Use a separate email provider |
| Shared inbox for the team | Included: See who is replying | Not included: Use a separate inbox tool |
| Assistant that answers shoppers | Included: Chat and voice | Not included: Use a separate chat tool |
| Help & upkeep | ||
| Hosting, security and updates | Included: Done for you | Included: Cloud service run by FreshBooks |
| Help from real people | Included: Chat and email | Included: Phone and email support |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on FreshBooks, you'd add 6 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Cart reminders: Comes from the connected store
- Translations: Comes from the connected store
- Delivery routes: Use a separate delivery service
- Business email: Use a separate email provider
- Shared inbox: Use a separate inbox tool
- Shop assistant: Use a separate chat tool
With Octabiz: one login for the online store, invoices, customer records, business email, shared inbox, delivery routes, shop assistant and hosting.
Moving from FreshBooks? We do it for you.
- We copy everything. Products, customers and past orders come over from FreshBooks.
- You check it. Look through your new shop before anyone sees it.
- We switch your address. Your domain points to Octabiz. Nothing goes offline.
Questions about Octabiz and FreshBooks
Can I move from FreshBooks to Octabiz?
Yes. We copy your clients, products and past invoices, then switch you over without downtime.
Can my accountant still work with my books?
Yes. You can invite your accountant to Octabiz and export reports whenever they need them.
Can I sell products online with FreshBooks?
FreshBooks focuses on invoicing and links to a separate store. Octabiz includes the store, payments and delivery in one plan.
Can I keep my own web address?
Yes. We connect your existing domain to your Octabiz store and business email.
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