Octabiz vs NetSuite
NetSuite is a strong cloud ERP for finance, inventory and running several companies at once. Octabiz adds a ready store, delivery routes, business email and a team inbox in one plan.
Checked against NetSuite's product pages and help center · Oct 3, 2026
Octabiz includes 15 of 15 features. NetSuite includes 7 of 15.
Which one fits you?
Choose Octabiz if
- You want an online store, card payments and delivery routes working without an implementation project
- You want business email, a shared inbox and a shopper assistant in the same plan
- Your team is small and you would rather set things up yourself in a day
NetSuite may suit you if
- You have a finance team and a partner to implement it
- You run several companies, currencies or warehouses and need consolidated books
What comes in the box
| Feature | Octabiz | NetSuite |
|---|---|---|
| Selling online | ||
| Online store and checkout | Included: OctaShop | Paid extra: SuiteCommerce, sold as an add-on |
| Ready-made looks, no code needed | Included: Four looks to start from | Paid extra: Prebuilt themes with SuiteCommerce |
| Discount codes | Included: Percent, money off or free delivery | Included: Promo codes and promotions |
| Reminder email for carts left behind | Included: Goes out the next day | Basic: Saved carts; follow-up emails need setup |
| Shop in several languages | Included: English, Español, Français, العربية | Paid extra: Multi-language sites with SuiteCommerce |
| Payments & delivery | ||
| Card payments | Included: Through Stripe | Included: Card payments through a gateway |
| Cash, bank transfer and pay at pickup | Included: Turn each one on or off | Included: Record cash, checks and transfers |
| Delivery routes for your own drivers | Included: Driver app with photo and signature | Needs an app: Through partner SuiteApps |
| Running the business | ||
| Invoices and estimates | Included: Linked to orders and payments | Included: Estimates, quotes and invoices |
| Customer records with every order and email | Included: One record per customer | Included: Built-in CRM with Customer 360 |
| Business email at your own address | Included: Send and reply from your own domain | Not included: Use a separate email provider |
| Shared inbox for the team | Included: See who is replying | Basic: Support cases, not a shared inbox |
| Assistant that answers shoppers | Included: Chat and voice | Needs an app: Through partners |
| Help & upkeep | ||
| Hosting, security and updates | Included: Done for you | Included: Oracle cloud, updates included |
| Help from real people | Included: Chat and email | Included: Oracle support; setup via partners |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on NetSuite, you'd add 4 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Translations: Multi-language sites with SuiteCommerce
- Delivery routes: Through partner SuiteApps
- Business email: Use a separate email provider
- Shop assistant: Through partners
With Octabiz: one login for the online store, invoices, customer records, business email, shared inbox, delivery routes, shop assistant and hosting.
Moving from NetSuite? We do it for you.
- We copy everything. Products, customers and past orders come over from NetSuite.
- You check it. Look through your new shop before anyone sees it.
- We switch your address. Your domain points to Octabiz. Nothing goes offline.
Questions about Octabiz and NetSuite
Can I move from NetSuite to Octabiz?
Yes. We copy your products, customers, invoices and past orders, then connect your web address and switch you over.
Will my store go offline while I switch?
No. Your current site stays live until your Octabiz store is ready, then we point your web address over.
Do I need a partner to set up Octabiz?
No. Octabiz comes ready to use, and real people help you by chat and email while you get started.
Can I keep my own email address?
Yes. With Octabiz Mail your team emails customers from your own domain, and their replies land in a shared inbox next to their orders.
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