Octabiz vs Housecall Pro
Housecall Pro is a strong home service tool for booking, dispatch, estimates, invoicing and reviews. Octabiz adds an online store, item tags and business email in one plan.
Checked against Housecall Pro's pricing, features and help pages · Oct 3, 2026
Octabiz includes 15 of 15 features. Housecall Pro includes 13 of 15.
Which one fits you?
Choose Octabiz if
- You also want to sell products online from the same system as your jobs
- You tag and scan customer items, like rugs or garments, as they move through the shop
- You want business email, a shared inbox and an AI assistant in one plan
Housecall Pro may suit you if
- You run a home service trade like HVAC or plumbing and want tools built for it
- You want consumer financing offers built into your estimates
What comes in the box
| Feature | Octabiz | Housecall Pro |
|---|---|---|
| Winning work | ||
| Online booking for pickups and visits | Included: From your own booking link | Included: Online booking and Reserve with Google |
| Estimates customers approve online | Included: Approve and sign from a link | Included: Estimates with e-signature approval |
| Lead and request inbox | Included: Requests and declined quotes tracked | Included: Lead forms, chat and online booking |
| Doing the job | ||
| Scheduling and dispatch board | Included: Assign jobs to drivers and days | Included: Schedule and dispatch board |
| Daily routes for each crew | Included: Stops by driver, easy to reschedule | Included: Route planning from the Essentials plan |
| Crew app on any phone | Included: Stops, photos and notes | Included: iOS and Android app |
| Photo and signature proof | Included: At pickup, inspection and delivery | Included: Photo reports and job signatures |
| Job updates to customers | Included: Email and text at each step | Included: On-my-way texts and job notices |
| Item tags and scanning | Included: Print labels, scan on the floor | Not included |
| Getting paid | ||
| Invoices with card payment | Included: Pay online from the invoice link | Included: Online and in-person card payments |
| Automatic payment reminders | Included: Overdue reminders go out for you | Included: Automatic invoice reminders |
| Customer portal | Included: Jobs, quotes and invoices in one link | Included: Customer portal |
| Running the business | ||
| Customer records with every job | Included: One record per customer | Included: Customer records with job history |
| Online store | Included: OctaShop | Not included: Use a separate store builder |
| Reports and job insights | Included: Including AI report insights | Included: Dashboards and custom reports |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on Housecall Pro, you'd add 2 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Item tagging: Not included
- Online store: Use a separate store builder
With Octabiz: one login for online booking, estimates customers approve online, the dispatch board, the crew app, photo proof, invoicing, the customer portal and customer records.
Moving from Housecall Pro? We do it for you.
- We copy everything. Customers, services and past jobs come over from Housecall Pro.
- You check it. Look through your jobs, prices and messages before customers see them.
- We switch you over. Your team starts on Octabiz the same day. Nothing is lost.
Questions about Octabiz and Housecall Pro
Can I move from Housecall Pro to Octabiz?
Yes. We copy your customers, jobs, estimates and invoices, then switch you over without downtime.
Can customers book and pay online with Octabiz?
Yes. Customers can book pickups and visits online, approve estimates and pay invoices by card.
Does Octabiz send on-my-way updates?
Yes. Customers get job updates as the crew heads out and finishes, with photo and signature proof.
Do I need extra apps to sell products online?
No. Octabiz includes an online store in the same plan, sharing the same customer records as your jobs.
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