Octabiz vs Lightspeed
Lightspeed Retail is a strong in-store point of sale with deep inventory tools and a built-in online store. Octabiz adds delivery routes, business email, a team inbox and a shopper assistant.
Checked against Lightspeed Retail's pricing page and X-Series help center · Oct 2, 2026
Octabiz includes 15 of 15 features. Lightspeed includes 10 of 15.
Which one fits you?
Choose Octabiz if
- You deliver your own orders and want routes, a driver app and photo proof built in
- You want business email, a shared team inbox and an assistant for shoppers in the same place as your orders
- You want full invoices and estimates linked to orders and payments, not only quotes at the register
Lightspeed may suit you if
- You run a busy shop with large stock lists, purchase orders and supplier catalogs
- You need counter hardware and advanced inventory reports across several registers
What comes in the box
| Feature | Octabiz | Lightspeed |
|---|---|---|
| Selling online | ||
| Online store and checkout | Included: OctaShop | Included: Built-in Lightspeed eCom |
| Ready-made looks, no code needed | Included: Four looks to start from | Included: Ready-made store themes |
| Discount codes | Included: Percent, money off or free delivery | Included: On Core plan and up |
| Reminder email for carts left behind | Included: Goes out the next day | Included: On Core plan and up |
| Shop in several languages | Included: English, Español, Français, العربية | Included: Multilingual eCom store |
| Payments & delivery | ||
| Card payments | Included: Through Stripe | Included: Lightspeed Payments |
| Cash, bank transfer and pay at pickup | Included: Turn each one on or off | Included: Manual payments at checkout |
| Delivery routes for your own drivers | Included: Driver app with photo and signature | Needs an app: Delivery apps like Shipday |
| Running the business | ||
| Invoices and estimates | Included: Linked to orders and payments | Basic: Quotes and on-account invoices |
| Customer records with every order and email | Included: One record per customer | Included: Customer profiles and history |
| Business email at your own address | Included: Octabiz Mail | Not included: Use a separate email provider |
| Shared inbox for the team | Included: See who is replying | Not included: Use a separate inbox tool |
| Assistant that answers shoppers | Included: Chat and voice | Needs an app: Through third-party chat apps |
| Help & upkeep | ||
| Hosting, security and updates | Included: Done for you | Included: Hosted by Lightspeed |
| Help from real people | Included: Chat and email | Included: 24/7 chat and phone |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on Lightspeed, you'd add 4 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Delivery routes: Delivery apps like Shipday
- Business email: Use a separate email provider
- Shared inbox: Use a separate inbox tool
- Shop assistant: Through third-party chat apps
With Octabiz: one login for the online store, invoices, customer records, business email, shared inbox, delivery routes, shop assistant and hosting.
Moving from Lightspeed? We do it for you.
- We copy everything. Products, customers and past orders come over from Lightspeed.
- You check it. Look through your new shop before anyone sees it.
- We switch your address. Your domain points to Octabiz. Nothing goes offline.
Questions about Octabiz and Lightspeed
Can I move from Lightspeed to Octabiz?
Yes. We copy your products, customers and past orders, then connect your web address and switch you over.
Will my online store go offline while I switch?
No. We set everything up first and connect your domain only when it is ready, so there is no downtime.
Do I still need separate tools for delivery and email?
No. Delivery routes with a driver app, business email and a shared inbox come in one Octabiz plan.
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