Octabiz vs Zid
Zid is a Saudi store builder with local payments, shipping, cash on delivery and a ZATCA-certified POS. Octabiz adds invoices and estimates, routes for your own drivers and business email.
Checked against Zid's solutions pages and developer docs · Oct 3, 2026
Octabiz includes 15 of 15 features. Zid includes 8 of 15.
Which one fits you?
Choose Octabiz if
- You deliver with your own drivers and want routes and proof of delivery built in
- You send invoices and estimates and want them linked to orders and payments
- You want business email at your own address alongside your store
Zid may suit you if
- You sell mainly in Saudi Arabia and want local shipping contracts and Zid payments in one place
- You want WhatsApp selling and a cart-recovery voice agent built for Saudi shoppers
What comes in the box
| Feature | Octabiz | Zid |
|---|---|---|
| Selling online | ||
| Online store and checkout | Included: OctaShop | Included |
| Ready-made looks, no code needed | Included: Four looks to start from | Included: Theme store, free and paid |
| Discount codes | Included: Percent, money off or free delivery | Included: Coupons |
| Reminder email for carts left behind | Included: Goes out the next day | Included: Abandoned cart reminders |
| Shop in several languages | Included: English, Español, Français, العربية | Basic: Arabic and English |
| Payments & delivery | ||
| Card payments | Included: Through Stripe | Included: Zid payments with mada and Apple Pay |
| Cash, bank transfer and pay at pickup | Included: Turn each one on or off | Included: Cash on delivery via carriers |
| Delivery routes for your own drivers | Included: Driver app with photo and signature | Needs an app: Shipping carriers or app market |
| Running the business | ||
| Invoices and estimates | Included: Linked to orders and payments | Basic: Order invoices; no estimates |
| Customer records with every order and email | Included: One record per customer | Basic: Customer order history |
| Business email at your own address | Included: Send and reply from your own domain | Not included: Use a separate email provider |
| Shared inbox for the team | Included: See who is replying | Paid extra: Zid WhatsApp inbox, top plan or extra |
| Assistant that answers shoppers | Included: Chat and voice | Paid extra: Zid Voice calls back carts |
| Help & upkeep | ||
| Hosting, security and updates | Included: Done for you | Included: Hosted by Zid |
| Help from real people | Included: Chat and email | Included: Zid support team |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on Zid, you'd add 4 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Delivery routes: Shipping carriers or app market
- Business email: Use a separate email provider
- Shared inbox: Zid WhatsApp inbox, top plan or extra
- Shop assistant: Zid Voice calls back carts
With Octabiz: one login for the online store, invoices, customer records, business email, shared inbox, delivery routes, shop assistant and hosting.
Moving from Zid? We do it for you.
- We copy everything. Products, customers and past orders come over from Zid.
- You check it. Look through your new shop before anyone sees it.
- We switch your address. Your domain points to Octabiz. Nothing goes offline.
Questions about Octabiz and Zid
Can I move from Zid to Octabiz?
Yes. We copy your products, customers and past orders, then connect your web address and switch you over without downtime.
Can my own drivers deliver orders with Octabiz?
Yes. Octabiz plans delivery routes and gives drivers an app that records a photo and signature at the door.
Does Octabiz include business email?
Yes. With Octabiz Mail your team emails customers from your own domain, and their replies land in a shared inbox next to their orders.
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