Octabiz vs Cin7
Cin7 is strong at stock, warehouses and syncing many sales channels. Octabiz adds your own online store, delivery routes, business email and a shopper assistant in one plan.
Checked against Cin7's pricing page and Cin7 Core help center · Oct 2, 2026
Octabiz includes 15 of 15 features. Cin7 includes 7 of 15.
Which one fits you?
Choose Octabiz if
- You want your own online store and checkout without adding a separate store builder
- You run your own delivery drivers and want routes, photos and signatures in the same system
- You want business email, a shared inbox and an assistant for shoppers alongside your orders
Cin7 may suit you if
- You manage large stock across several warehouses, with barcode picking and manufacturing
- You sell on many marketplaces and stores at once and need one place to keep stock in sync
What comes in the box
| Feature | Octabiz | Cin7 |
|---|---|---|
| Selling online | ||
| Online store and checkout | Included: OctaShop | Paid extra: B2B portal add-on, or connect Shopify |
| Ready-made looks, no code needed | Included: Four looks to start from | Basic: Logo and colors on the B2B portal |
| Discount codes | Included: Percent, money off or free delivery | Included: Coupons and product deals |
| Reminder email for carts left behind | Included: Goes out the next day | Needs an app: Comes from your connected store |
| Shop in several languages | Included: English, Español, Français, العربية | Needs an app: Comes from your connected store |
| Payments & delivery | ||
| Card payments | Included: Through Stripe | Included: Cin7 Pay, Stripe or PayPal |
| Cash, bank transfer and pay at pickup | Included: Turn each one on or off | Included: Cash on delivery, transfer, on account |
| Delivery routes for your own drivers | Included: Driver app with photo and signature | Not included: Use a separate delivery app |
| Running the business | ||
| Invoices and estimates | Included: Linked to orders and payments | Included: Quotes and invoices built in |
| Customer records with every order and email | Included: One record per customer | Included: CRM module with sales history |
| Business email at your own address | Included: Octabiz Mail | Not included: Use a separate email provider |
| Shared inbox for the team | Included: See who is replying | Not included: Use a separate help desk |
| Assistant that answers shoppers | Included: Chat and voice | Not included: AI is for product descriptions only |
| Help & upkeep | ||
| Hosting, security and updates | Included: Done for you | Included: Cloud software, run by Cin7 |
| Help from real people | Included: Chat and email | Included: 24/7 chat; premium support costs extra |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on Cin7, you'd add 6 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Cart reminders: Comes from your connected store
- Translations: Comes from your connected store
- Delivery routes: Use a separate delivery app
- Business email: Use a separate email provider
- Shared inbox: Use a separate help desk
- Shop assistant: AI is for product descriptions only
With Octabiz: one login for the online store, invoices, customer records, business email, shared inbox, delivery routes, shop assistant and hosting.
Moving from Cin7? We do it for you.
- We copy everything. Products, customers and past orders come over from Cin7.
- You check it. Look through your new shop before anyone sees it.
- We switch your address. Your domain points to Octabiz. Nothing goes offline.
Questions about Octabiz and Cin7
Can I move from Cin7 to Octabiz?
Yes. We copy your products, customers and past orders and invoices, then connect your web address and switch you over.
Do I still need Shopify or another store if I use Octabiz?
No. Octabiz includes the online store and checkout, so your shop, orders and stock live in one place.
Will my store go offline while I switch?
No. We set everything up first and switch your web address over once it is ready, so shoppers can keep ordering.
Can Octabiz replace the separate apps I connect to Cin7?
For store, payments, invoices, delivery routes and email, yes. You get them in one plan instead of several connected apps.
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