Octabiz vs BigCommerce
BigCommerce is a hosted store platform with strong built-in promotions and many payment options. Octabiz adds delivery routes, invoices, business email and a team inbox.
Checked against BigCommerce's pricing page, blog and help center · Oct 2, 2026
Octabiz includes 15 of 15 features. BigCommerce includes 9 of 15.
Which one fits you?
Choose Octabiz if
- You deliver with your own drivers and want routes and proof of delivery built in
- You want invoices, estimates and every customer email in one customer record
- You want business email, a shared inbox and a shopper assistant in one plan
BigCommerce may suit you if
- You need advanced promotions and many payment providers out of the box
- You sell on marketplaces like Amazon and eBay from one dashboard
What comes in the box
| Feature | Octabiz | BigCommerce |
|---|---|---|
| Selling online | ||
| Online store and checkout | Included: OctaShop | Included |
| Ready-made looks, no code needed | Included: Four looks to start from | Included: Free and paid themes |
| Discount codes | Included: Percent, money off or free delivery | Included: Coupons and promotions |
| Reminder email for carts left behind | Included: Goes out the next day | Included: From the Growth plan up |
| Shop in several languages | Included: English, Español, Français, العربية | Included: Multi-language storefronts |
| Payments & delivery | ||
| Card payments | Included: Through Stripe | Included: Many card providers |
| Cash, bank transfer and pay at pickup | Included: Turn each one on or off | Included: Offline payments, pay in store |
| Delivery routes for your own drivers | Included: Driver app with photo and signature | Needs an app: Through the app marketplace |
| Running the business | ||
| Invoices and estimates | Included: Linked to orders and payments | Basic: Order invoices; no estimates |
| Customer records with every order and email | Included: One record per customer | Basic: Customer list with orders |
| Business email at your own address | Included: Octabiz Mail | Not included: Use a separate email provider |
| Shared inbox for the team | Included: See who is replying | Not included: Use a separate help desk |
| Assistant that answers shoppers | Included: Chat and voice | Needs an app: Through the app marketplace |
| Help & upkeep | ||
| Hosting, security and updates | Included: Done for you | Included |
| Help from real people | Included: Chat and email | Included: 24/7 chat and email |
Included: comes with the plan · Basic: a simpler version · Needs an app: add a separate app or plugin · Paid extra: costs more on top · Not included: use a different service
To run the whole business on BigCommerce, you'd add 4 more tools
Each extra tool is another login, another bill and another place your customer's details live.
- Delivery routes: Through the app marketplace
- Business email: Use a separate email provider
- Shared inbox: Use a separate help desk
- Shop assistant: Through the app marketplace
With Octabiz: one login for the online store, invoices, customer records, business email, shared inbox, delivery routes, shop assistant and hosting.
Moving from BigCommerce? We do it for you.
- We copy everything. Products, customers and past orders come over from BigCommerce.
- You check it. Look through your new shop before anyone sees it.
- We switch your address. Your domain points to Octabiz. Nothing goes offline.
Questions about Octabiz and BigCommerce
Can I move from BigCommerce to Octabiz?
Yes. We copy your products, customers and past orders, then connect your web address and switch you over.
Will my store go offline while I switch?
No. Your BigCommerce store stays live until your Octabiz store is ready, then we point your web address over.
Do I need extra apps for delivery or a shopper assistant?
No. Delivery routes with a driver app and an assistant that answers shoppers come in the one Octabiz plan.
Can I keep my own email address?
Yes. Octabiz Mail gives you real mailboxes at your own domain, plus a shared inbox for your team.
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